FAQ
Frequently asked questions about Ad Sentinelle.
General
What is Ad Sentinelle?
Ad Sentinelle is a SaaS solution for ad revenue recovery. It detects users with ad blockers and offers them to disable it to access content.
How does detection work?
Ad Sentinelle uses multiple complementary detection methods:
- Element Bait: Elements that trigger ad blockers
- Network Detection: Verifying requests to ad servers
These combined methods ensure reliable detection with minimal false positives.
Which ad blockers are detected?
- uBlock Origin
- AdBlock Plus
- AdBlock
- AdGuard
- Brave Browser
- Firefox Tracking Protection
- And others...
Is Ad Sentinelle GDPR compliant?
Yes, Ad Sentinelle is GDPR compliant:
- First-party cookies only
- No cross-site tracking
- Anonymized data
- No personally identifiable info collection
Integration
How long does integration take?
Basic integration takes less than 5 minutes:
- Get Site ID (provided by admin)
- Copy-paste code (2 min)
- Test (3 min)
Does the SDK slow down my site?
No, the SDK is optimized for performance:
- < 15 KB (gzipped)
- Asynchronous loading
- No external dependencies
- Negligible Core Web Vitals impact
Does it work with React/Vue/Angular?
Yes, Ad Sentinelle works with all JavaScript frameworks. See our integration guides.
Configuration
Hard vs Soft Mode
- Hard: Completely blocks content until disabling ad blocker
- Soft: Shows wall but allows closing
Hard mode has better conversion but may frustrate users.
How do I customize the wall?
Use Wall Builder in the dashboard:
- Go to your site → Wall Builder
- Customize colors, texts, logo
- Real-time preview
- Publish changes
Performance
What conversion rate should I expect?
- Average: 25-30%
- Good: 30-40%
- Excellent: > 40%
Hard mode, personalized messages, and help guide increase conversions.
How to improve conversion rate?
- Personalize messages for your audience
- Enable help guide
- Test variants with A/B testing
- Optimize display timing
- Polish design
Support
How to contact support?
Average response time: < 24h (business days)
Do you offer a free trial?
Yes, 30 days free trial with full feature access.
Technical
Where are servers located?
Servers are in Europe (Google Cloud - europe-west1).
Is there an API?
Yes, complete REST API available for data access.
Does it work on mobile?
Yes, Ad Sentinelle works on all devices:
- Desktop (all browsers)
- Mobile (iOS Safari, Android Chrome)
- Tablets
The wall is responsive and auto-adapts.
Contact our support for any additional questions.